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eWay Response Messages
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User name
Notification email
Select platform:
Support Center
Platform DDLive
Websites
Open Source
Select product:
General Support
DDLive Customer Cloud
DDLive Warehouse
DDLive Logistic Management System
DDLive Marketing
DDLive Packing
DDLive Delivery Tracking
DDLive Suppliers
DDLive Pre-sales
Severity level:
Emergency: Is for money issues or site down
Urgent: Must be resolver in 12hr
High: Must be resolver in 12-48hr
Normal: Must be solved in maximum 1 week
Response view: Requests if page is not fit correctly in a device
User Interface: Wordings speling mistakes and other changes
Request: Any question to ask about the system
Suggest: Some new idea would you like to implement in the system
Small descripton or title to identify the issue
Comments about the issue you want us to investigate
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